Terms of Use

Thank you for using Feedback Informed

Please read these Terms carefully. By using Feedback Informed or signing up for an account, you’re agreeing to these Terms. This is a legal agreement. We’ll start with the basics, including a few definitions that should help you understand this agreement.

Feedback Informed (“FI” or the “Service”) is a feedback service offered through the URL www.feedbackinformed.com (we’ll refer to it as the “Website”) that allows you to create, send, and manage customer feedback surveys to individual recipients. Feedback Informed is owned and operated by Aegirsson B.V., a Dutch corporation (“FeedbackInformed,” “we,” or “us”). Feedback Informed has employees, independent contractors, and representatives (“our Team”). As a customer of the Service or a representative of an entity that’s a customer of the Service, you’re a “Member” according to this agreement (or “you”).

These Terms of Use (“Terms,” including our Privacy Policy) define the terms and conditions under which you’re allowed to use Feedback Informed, and how we’ll treat your account while you’re a Member. If you have any questions about our terms, feel free to contact us.

If You sign up for the Services on behalf of an entity, you represent and warrant that You have the authority to accept this Agreement on the entity's behalf. In order to use the Services, You must:

  • Be at least eighteen (18) years old;
  • Complete the registration process;
  • Agree to these Terms of Use;
  • Provide true, complete, and up to date contact information;

By using the Services, you represent and warrant that You meet all the requirements listed above, and that you will not use the Services in a way that violates any laws or regulations. We may refuse Services, suspend or close Your account, and change eligibility requirements at any time. If You have any questions, feel free to send Us an email at team(ad)feedbackinformed.com, and we will contact You shortly.

1. Definitions. Capitalized terms in this Agreement have the meanings defined below:

  • "Intellectual Property Rights" means any and all patents, copyrights, moral rights, trademarks, trade secrets and any other form of intellectual property rights recognized in any jurisdiction whether existing now or acquired hereafter.
  • "Initial Ordering Document" shall refer to the first Ordering Document executed for a new instance of the Services by You and the “Initial Term” shall be the term referred to in the Initial Ordering Document. If You register (or have Us register on Your behalf) multiple instances of the Services, then the “Initial Ordering Document(s)” shall refer to the first Ordering Document associated with each individual instance.
  • "Laws" means any and all applicable laws, regulations, statutes, rules, orders and other requirements of any international, federal, state or local governmental authority.
  • "Malicious Code" means harmful or malicious code, files, scripts, agents, programs, or the like designed or intended to have, or capable of performing or facilitating, any of the following functions: disrupting, disabling, harming, or otherwise impeding in any manner the operation of, or providing unauthorized access to, a computer system or network or other device on which such code is stored or installed, including but not limited to viruses, worms, time bombs, and Trojan horses.
  • "Ordering Document" means any form, including the Initial Ordering Document, either executed by You or accepted by You online, that sets out the commercial terms of Your purchase. All Ordering Documents shall be deemed to incorporate this Agreement.
  • "Respondent" means the survey taker.
  • "Response Data" means any information, data, text, creative, video, audio, photographs, images, illustrations, animations, logos, software, scripts, executable files, graphics, and interactive features, any of which may be submitted to, generated, provided, or otherwise made accessible on or through the Services by a Respondent.
  • "Services" means Feedback Informed features, services, and/or packages (including associated features) purchased by You via an Ordering Document that may be accessed via www.feedbackinformed.com and other designated applications.
  • "Third-Party Applications" means any software or applications that are used in connection with the Services that are not owned by Us.
  • "User" means any person accessing and/or using the Services through Your account.
  • "Your Data" means any information, data, text, creative, video, audio, photographs, images, illustrations, animations, logos, software, scripts, executable files, graphics, and interactive features, any of which may be submitted to, generated, provided, or otherwise made accessible on or through the Services by You.

2. Modifications

This Agreement was last modified on the date listed at the end of this Agreement. We may make changes to this Agreement by posting a revised Agreement on Our Site and/or by sending an email to the last email address You gave Us. You agree that Your use of the Services after the effective date of any modifications to this Agreement constitutes Your acceptance of the modified terms. It is Your responsibility to check this website regularly for modifications to this Agreement. No modification, addition, deletion or waiver of any rights under this Agreement will be binding on Feedback Informed unless signed by a duly authorized representative of Feedback Informed.

3. Services and Acceptable Use

  • a. Free & Flexible plans. We may make some or all of Our Services available to You on a limited, non-transferable, revocable, free & flexible basis for Your evaluation purposes only. We may terminate your free & flexible account at any time in our sole discretion with no obligations to you unless you have made a purchase for additional respondents.
  • b. Prerequisite to use Services. You are responsible for obtaining all hardware, software and services, which are necessary to access the Services.
  • c. Modification of the Services. We reserve the right to change the Site, the Services, or any features of the Services at any time and in Our sole discretion for any purpose, including but not limited to, improving performance or quality, correcting errors, or maintaining competitiveness.
  • d. Your Obligations. You will:
    • be responsible for Your Users' compliance with this Agreement;
    • be solely responsible for the accuracy, quality, integrity and legality of the Response Data and Your Data and of the means by which You acquire Response Data and Your Data;
    • be responsible for the content of any surveys created and/or sent using the Services;
    • use commercially reasonable efforts to prevent unauthorized access to or use of the Services, and notify Us promptly of any such unauthorized access or use;
    • be responsible for ensuring that Your computer systems, technology or other similar items used in connection with the Services do not interfere with or disrupt the integrity or performance of the Services; and
    • use the Services only in accordance with this Agreement and all applicable Laws.
  • e. Restrictions on Use. The Services may be accessed by no more than the specified number of Users allotted to You on Your Ordering Document. User licenses are for designated Users and cannot be shared or used by more than one User; provided, however, User licenses may be reassigned to replace former Users who no longer require ongoing use of the Services. In addition, You may not: (1) copy, modify, distribute, sell, resell, rent, lease, translate, or create derivative works of the Services or any part of Our Services; (2) reverse engineer, reverse assemble, decompile, or attempt to extract the source code of Our any part of Our software; (3) access the Services in order to build a competitive product or service, or copy any features, functions or graphics of the Services; (4) use the Services to store or transmit material in violation of third-party privacy rights; (5) use the Services to store or transmit Malicious Code; (6) interfere with or disrupt the integrity or performance of the Services or third-party data contained therein; (7) attempt to gain unauthorized access to the Services or their related systems or networks; or (8) remove or alter any trademark, logo, copyright or other proprietary notices associated with the Services.
  • f. SPAM-Specific Obligations. Feedback Informed strictly prohibits the sending of any unsolicited commercial email campaigns, commonly known as SPAM using Feedback Informed's email functionality. When sending emails via the Services, You agree to import, access or otherwise use only permission-based email lists. Spam, as used herein, is any email sent by You to someone who has not given You their direct permission to contact them on the topic of the email. If You do not have explicit, provable and recent permission (obtained within the last 18 months) to contact recipients with surveys, Feedback Informed reserves the right to suspend Your access to Feedback Informed’s email functionality. You agree and warrant that You will not (1) engage in any spamming activity via the Services; (2) violate any U.S or foreign spamming, junk mail or other related laws or regulations prohibiting or discouraging unsolicited e-mail; (3) mail to distribution lists, newsgroups, or spam email addresses; (4) access or otherwise use third-party mailing lists in connection with preparing or distributing unsolicited email to any third-party; (5) use the Services to send email surveys that link to or display nudity, obscene content, gambling related content, payday lender related content, pharmaceutical related content, illegal software, viruses, or to distribute any other content that We, in Our sole discretion, deem inappropriate; (6) use the Services for any unlawful purposes; (7) transmit or solicit any material that violates any applicable local, state, federal, and international Laws and regulations (which may include material that is obscene, threatening, harassing, libellous); or (8) use the Services in any way that violates the intellectual property rights or any other rights of a third-party. All emails sent via the Services must contain a Feedback Informed, or other Feedback Informed approved, unsubscribe link that allows subscribers to instantly remove themselves from future surveys. You acknowledge and agree that You will not remove, disable or attempt to remove or disable that link. Emails that You send through the Services may generate abuse complaints from recipients. You are responsible for ensuring that Your email surveys do not generate a number of abuse complaints in excess of industry norms. We may, in Our sole discretion, determine whether any abuse complaints resulting from Your use of the Services are within industry norms, and Our determination shall be final, binding and conclusive for all purposes under this Agreement. We may immediately suspend Your access to Our email functionality without refund if We believe in Our sole discretion that You have violated any of the email and permission practices listed above.
  • g. No Obligation to Monitor. You acknowledge and agree that Feedback Informed has no obligation to monitor Your use of the Services or the content provided by You, Your Users, or Your Respondents. Notwithstanding the foregoing, Feedback Informed may monitor Your, Your Users', and Your Respondents’ use of the Services and may remove any content or prohibit any use of the Services that We believe violates this Agreement.
  • h. New/Odd-On Features. Additional terms may apply to certain new or add-on features of the Services (the "Additional Terms"). The Additional Terms will be considered incorporated into this Agreement when You activate the new or applicable add-on feature. Where there is a conflict between this Agreement and the Additional Terms, the Additional Terms will control.

4. Fees

  • Payment of Fees. Unless otherwise listed on Your Ordering Document, You agree to pay Feedback Informed, Inc. up front via credit card, Paypal or iDeal all applicable fees in U.S. Dollars or Euro’s for Services You purchase or use in accordance with the terms listed on Your Ordering Document. You agree to provide accurate payment information, and hereby authorize Us to charge such credit card for all fees set forth in the Ordering Document for the duration specified therein (and any renewal thereof). Payments are due for any billing period on the same date, or the closest date in that billing period, to the day You signed up for the Services and made Your first payment. If any part of a billing period is included in the term, then payment is due for the full billing period.
  • Usage-based Features. You acknowledge that fees for certain features of the Services may be assessed based on Your actual usage of those features. You agree that You will be responsible for payment for Your usage of any such features.
  • Upgrades and Add-Ons. You may upgrade the Services or order an add-on at any time by executing an Ordering Document and paying any applicable fees. In addition, You acknowledge and agree that if You exceed the number of Users allotted to You in accordance with Your order form for Production Connections, then We reserve the right to charge You for each additional User using a Production Connection at the then-current list price.
  • New Features. You acknowledge that We may add additional features or functionality to the Services that We do not generally make available without payment of additional Fees, and that Your access to and use of such additional features and functionality may require You to pay additional Fees.
  • Late Payment. If any amount due is not received by the due date, then without limiting Feedback Informed's rights or remedies, Feedback Informed may (a) assess a late fee of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid; (b) accelerate the payment of any Fees payable; (c) immediately suspend Your access to the Services until payment is made; (d) terminate Your access to the Services provided that Feedback Informed, Inc. gives You notice of non-payment and ten (10) business days opportunity to cure; and/or (e) condition future subscription renewals and Order Forms on pre-payment or payment terms shorter than those specified in the Ordering Document.
  • Renewal. Upon renewal, You will automatically be charged in accordance with the payment method specified on Your Ordering Document for Your renewal unless You downgrade or terminate Your account in accordance with this Agreement. We reserve the right to change fees for any Services at the time of renewal, provided no fee change will be effective until renewal of that Service (unless the fees in the prior period were designated in the applicable Ordering Document as promotional or 'one-time').
  • Taxes. All fees stated in the Ordering Document are exclusive of any applicable taxes. You shall pay any sales, use, value added, excise, property withholding or similar tax, duties, and any related tariffs, and similar charges applicable to Your purchase of the Services assessable by any local, provincial, federal, or foreign jurisdiction and shall include any related penalties or interest, except taxes based on Feedback Informed, Inc.'s net income ("Your Taxes"). You shall pay Your Taxes with no reduction or offset in the amounts payable to Feedback Informed, Inc. hereunder. You will, and hereby agree to, promptly reimburse Feedback Informed, Inc. for any and all Your Taxes (and any applicable penalties) that Feedback Informed, Inc. may be required to pay in connection with this Agreement upon receipt of Feedback Informed, Inc.'s invoice therefore.
  • No Refunds. Except as otherwise provided in this Agreement or required by law, We will not provide refunds or credits for partial periods of service, downgrade refunds, or refunds for periods unused.

5. Confidentiality

The Parties acknowledge that in the course of performing their obligations under this Agreement, each party (a "Receiving Party") may receive information that is either clearly marked as “confidential” or non-public information which, under the circumstances surrounding the disclosure, a reasonable person would clearly conclude should be treated as confidential (“Confidential Information”) from the other party (a “Disclosing Party”). Receiving Party covenants and agrees that neither it nor its agents, employees, officers, directors or representatives will disclose or cause to be disclosed any Confidential Information of the Disclosing Party, except (a) to those employees, representatives, or contractors of the Receiving Party who require access to the Confidential Information to exercise its rights under this Agreement and who are bound by confidentiality obligations, or (b) as such disclosure may be required by law or governmental regulation, subject to the Receiving Party providing to the Disclosing Party written notice to allow the Disclosing Party to seek a protective order or otherwise prevent the disclosure. Nothing in this Agreement will prohibit or limit the Receiving Party's use of information: (i) previously known to it without obligation of confidence, (ii) independently developed by or for it without use of or access to the Disclosing Party’s Confidential Information, (iii) acquired by it from a third-party that is not under an obligation of confidence with respect to such information, or (iv) that is or becomes publicly available through no breach of this Agreement.

6. Privacy and Security

  • Privacy Policy. Notwithstanding anything to the contrary in this Agreement, Our Privacy Policy, located at FeedbackInformed.com/https://feedbackinformed.com/privacy, explains how We treat Your Data and protect Your privacy when You use Our Services. You agree that We may use and share Your Content and other information collected, including personal data, in accordance with Our Privacy Policy.
  • Your Password. You are solely responsible for keeping Your account name, password, and any other login credentials confidential and for any and all activities that occur within Your account, whether authorized by You or not. We will not be held responsible or liable for any losses due to lost or hacked passwords. You must notify Us immediately of any unauthorized access or use of Your account.

7. Intellectual Property

  • Ownership and License of the Services. As between the parties and subject to the license expressly granted under this Agreement, Feedback Informed and/or its licensors own all right, title and interest in and to the Services, Service-related feedback and suggestions, all related software, technology, documentation, and all of Our content provided in connection with the Services, including all intellectual property rights in the foregoing. Subject to Your compliance with the terms of this Agreement, We grant You a non-exclusive, non-transferable, revocable, non-sub licensable right to access and use the Services. You shall not (and You shall not permit any third-party to): (i) access the Services except as permitted in the Agreement, (ii) create derivative works based on the Services, (iii) copy, frame or mirror any part or content of the Services, other than in connection with Your permitted use of the Services for Your own internal business purposes, (iv) reverse engineer the Services, or (v) access the Services in order to (a) build a competitive product or service, or (b) copy any features, functions or graphics of the Services. No rights are granted to You other than as expressly set forth in the Agreement.
  • Your Data. As between the parties and subject to the license expressly granted under this Agreement, You and/or Your licensors own all right, title and interest in and to Your Data, including all intellectual property rights in the foregoing. By submitting Your Data to Our Services, You give Us a worldwide, royalty-free, transferable, and sub licensable right and license to use, host, store, reproduce, modify, create derivative works (such as changes Feedback Informed makes to Your Data so it works better with Our Services), communicate, publish, publicly perform, publicly display and distribute Your Data, but only for the limited purposes of providing the Services and as otherwise permitted under the Privacy Policy. Feedback Informed will not use any of Your Data for any purposes other than those related to the Services.
  • Response Data. Response Data is generated by a Respondent's use of the Services. Feedback Informed shall retain all ownership right title, and interest in the Response Data (including any Intellectual Property Rights), until it receives payment of fees associated with Your Response Data. Subject to Your payment of the applicable fees, Feedback Informed hereby transfers all ownership, right, title and interest in and to Response Data, including all intellectual property rights in the foregoing. Notwithstanding the foregoing, Feedback Informed shall retain a worldwide, royalty-free, transferable, and sub licensable license to use, host, store, reproduce, modify, create derivative works (such as changes Feedback Informed makes to Response Data so it works better with Our Services), communicate, publish, publicly perform, publicly display and distribute Response Data, but only for the limited purposes of providing the Services and as otherwise permitted under the Privacy Policy. This Section 8.d (Response Data) does not apply to any Free Trial of the Services.
  • d. Statistical Data. Notwithstanding anything to the contrary in this Agreement or elsewhere, Feedback Informed may monitor, analyze, and compile statistical and performance information ("Statistical Data") related to Your use of the Services. We may make such statistical and performance information publicly available in an anonymized and aggregated manner, provided that such information does not incorporate any data containing identifying information (or is compiled with a sample size small enough to make your data identifiable). Feedback Informed and/or its licensors own all right, title and interest in and to the Statistical Data and all related software, technology, documentation, and content provided in connection with the Statistical Data, including all intellectual property rights in the foregoing.
  • Access to Your Account. We do not monitor or control the relationship between You and Your Users. You agree to resolve any disputes arising between You and Your Users directly with the User. Notwithstanding the foregoing, You acknowledge and agree that if a dispute arises regarding the ownership of or access to an account, We reserve the right to decide who owns the account, Your Data, and the Response Data by accessing, reviewing and evaluating the content in the account. We further reserve the right to provide access to and transfer ownership of the account in accordance with the foregoing.
  • Feedback. To the extent that any Service-related feedback, comments, or suggestions You provide is deemed to be owned by You ("Feedback"), You hereby grant to Us irrevocable, fully-paid up, non-exclusive, royalty-free, perpetual and worldwide license to use, reproduce, distribute, create derivative works of, publicly perform, and publicly display such Feedback in any medium or format, whether now known or later developed; provided that such Feedback is anonymous and does not include any of Your Confidential Information.
  • Publicity. Unless otherwise agreed by the parties, You hereby agree that Feedback Informed may reference You in marketing and public relations materials, including a press release announcing You as a customer. You hereby grant Feedback Informed a nonexclusive, worldwide license to use and display Your trademarks, trade names and logos in connection with the foregoing.

8. Representations and Warranties

You warrant that: (a) You have the legal power to enter into this Agreement, and doing so will not violate any other agreement to which You are a party; (b) You will not transmit any Malicious Code in connection with the Services; (c) You have the right and authority and have obtained all necessary consents required to use Your Data in connection with the Services; (d) Your Data and other data and content used by You in connection with the Services shall not infringe the Intellectual Property Rights or any other right of any third-party; and (e) You will comply with all applicable Laws in Your performance of this Agreement, including, without limitation, Laws relating to obscenity, defamation, individual privacy, spamming, and the distribution of email.

9. Disclaimers

You acknowledge that temporary interruptions in the availability of the Services may occur from time to time as normal events. You also acknowledge the Services may include technical inaccuracies or typographical errors. Under no circumstances will We be held liable for any damages due to such interruptions, inaccuracies, or typographical errors. All services are provided to you on an as-is basis. Feedback informed disclaims any and all warranties, express or implied, including for noninfringement, merchantability, and fitness for a particular purpose. Feedback informed makes no promises, guarantees, representations, or warranties, express or implied, that (1) the services are reliable, accurate, or complete; (2) the services will be free of errors or omissions; (3) the services will be uninterrupted or that any defects will be corrected; (4) the services will be free of viruses, contamination, or destructive features, or (5) the services will meet your business needs, requirements or expectations. Your sole and exclusive remedy for dissatisfaction with the services is to stop using the services.

10. Indemnification

You agree to defend, indemnify and hold Feedback Informed, its officers, directors, shareholders, successors in interest, employees, agents, subsidiaries and affiliates harmless from any third-party claims losses damages, liabilities, settlements, and expenses, (including, but not limited to attorney fees) (collectively, "Claims") related to, arising from, or connected with Your Data, Your use of the Services, or use of the Services by a third-party that gained access to the Services due to Your negligence. Notwithstanding the foregoing, You shall not makes any admissions on behalf of Feedback Informed or settle any claim without Feedback Informed's consent, which will not be unreasonably withheld or delayed.

11. Limitation of Liability

In no event will we be liable to you or any third-party for any loss of profits, loss of use, loss of revenue, loss of goodwill, loss of your data, loss of response data, or loss of any data related thereto, or any interruption of business, or for any indirect, special, incidental, exemplary, punitive or consequential damages of any kind arising out of or in connection with this agreement or the services, regardless of the form of action, whether in contract, tort, strict liability or otherwise, even if we have been advised or are otherwise aware of the possibility of such damages. The foregoing disclaimer will apply to the maximum extent permitted by applicable law. You agree that the consideration which we charge hereunder does not include consideration for assumption by us of the risk of your incidental or consequential damages. Please note that downgrading your account may result in the loss of content, features, or capacity of your account. We do not accept any liability for any such losses. In no event, will our total liability arising out of or related to this agreement exceed the aggregate of the amounts paid by you to us during the twelve (12) months preceding such claim. Multiple claims will not expand this limitation. The foregoing disclaimer will apply to the maximum extent permitted by applicable law. The parties acknowledge that the limitations set forth in this section are integral to the amount of fees charged in connection with making the services available to you, and that, were we to assume any further liability other than as set forth herein, such fees would of necessity be set substantially higher.

12. Terms and Termination

  • Term. The term of this Agreement will commence on the Effective Date and, unless earlier terminated in accordance with this Agreement, will continue to apply to any use of the Services by You. Except as specified in the applicable Ordering Document or as may be prohibited by Law, the Initial Ordering Document and all non-expiring items added during the course of the Initial Term or during a renewal term of any Initial Ordering Document, shall automatically renew for additional periods equal in duration to the Initial Term or one year (whichever is greater), unless either party gives the other notice of non-renewal at least thirty (30) days before the end of the Initial Term (or, if applicable, any renewal of the Initial Term. For clarity, any additional items added mid-term shall renew upon the renewal of the Initial Ordering Document unless such items are specifically stated as non-auto-renewing items.
  • Termination. Either party may terminate this Agreement or any individual Order Form as follows: (a) for cause if the other party materially breaches this Agreement or an Order Form and does not remedy such breach within thirty (30) days after its receipt of written notice of such breach; (b) immediately if the other party: (i) terminates its business activities or becomes insolvent, (ii) admits in writing to the inability to pay its debts as they mature, (iii) makes an assignment for the benefit of creditors, or (iv) becomes subject to direct control of a trustee, receiver or similar authority; or (c) any time at Our discretion by Us. In the event the Services are terminated by Us without cause, We will give You a refund for any future billing cycles that You have prepaid Us for. You agree that We will not be liable to You or to any third-party for termination of Your access to the Services resulting from any violation of this Agreement by You.
  • Right to Suspend. We may suspend Your account at any time without notice for conduct that violates: 1) this Agreement or other agreements or guidelines which may be associated with Your use of the Services; or 2) any laws, rules, or regulations applicable to Your use of the Services.
  • Effect of Termination. Upon any expiration or termination of this Agreement: (a) Your right to use the Services shall cease, and We will have no further obligation to make the Services available to You; (b) except as otherwise expressly stated herein, all rights and licenses granted to You under this Agreement will immediately cease; and (c) You will pay any unpaid Fees payable for the remainder of the term under any applicable Order Form in effect prior to the termination date.

13. General Provisions

  • a. Notices. Any notice to You will be effective when We send it to the last email or physical address You provided to Us.
  • b. Relationship of the Parties. The Parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties.
  • c. No Third-Party Beneficiaries. No rights for third-party beneficiaries are created by this Agreement.
  • d. Assignment. Neither this Agreement nor any right or duty under this Agreement may be transferred, assigned or delegated by You, by operation of law or otherwise, without the prior written consent of Feedback Informed. This Agreement may be assigned or transferred by Feedback Informed without consent. Subject to the foregoing, this Agreement will be binding upon and will inure to the benefit of the parties and their respective representatives, heirs, administrators, successors and permitted assigns.
  • e. DCMA. We respect the intellectual property rights of others and expect Our Users to do the same. We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the US Digital Millennium Copyright Act ("DMCA"). If copyrighted Content that belongs to you was posted without your permission to Our Site or sent through one of Our Services, let Us know.
  • f. Force Majeure. We will not be liable for any delays or failure in performance of any part of the Services, from any cause beyond Our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, and acts of government, hackers or third-party internet services providers.
  • g. Governing Law. The laws of Amsterdam, the Netherlands will apply to any and all disputes arising out or relating to the Services or this Agreement ("Disputes").
  • h. Disputes. You and Feedback Informed, Inc. each agree to exclusively arbitrate any and all Disputes.
  • i. Severability. If any provision of this Agreement is held invalid, illegal or otherwise unenforceable, it shall be deemed modified to render such provision enforceable while preserving the Parties' original intent to the fullest extent permissible, and the rights and obligations of the parties shall be construed and enforced accordingly. If any such provision cannot be modified in accordance with the foregoing, then that provision will be deemed severed from this Agreement and all other provisions will be unaffected and will remain in full force and effect.
  • j. Waiver. Any waiver by Us must be in writing. No waiver by either party of any breach of this Agreement shall be a waiver of any preceding or succeeding breach. No failure or delay in enforcing any right or provision under this Agreement shall be construed as a waiver of such right or provision or of any other right or provision.
  • k. Agreement. This Agreement makes up the entire agreement and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral, concerning its subject matter. The headings in the Agreement do not affect its interpretation. References to sections are to sections of this document. This Agreement and any Ordering Document may be executed in one or more counterparts, each of which when so executed and delivered or transmitted by facsimile, e-mail or other electronic means, shall be deemed to be an original and all of which taken together shall constitute but one and the same instrument. A facsimile or electronic signature is deemed an original signature for all purposes under this Agreement and any Order Form.

It’s a long read, but this is the end. We hope you will enjoy our service!

Last updated January 23, 2017